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Privacy Policy

Last Updated:

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested, and other information you choose to provide.

2. Use of Information

We may use the information we collect about you to provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users and Drivers, develop safety features, authenticate users, and send product updates and administrative messages. We also use it to perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.

3. Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows: with other users to enable them to provide the Services you request. For example, we may share your name, photo (if you provide one), and average User rating with other users.

4. Your Choices

You may correct your account information at any time by logging into your online or in-app account. If you wish to cancel your account, please email us. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law.

5. Changes to the Statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email.